How to delete your BedTyme account

For the BedTyme app by BEDTYME LLC, on iPhone and Android.

Option 1 — in the app (immediate)

Open the BedTyme app and sign in.
Tap the menu (☰) at the top left, then Settings.
Tap Delete Account and confirm.

Option 2 — by email

Email support@bedtyme.co from the email address you signed up with, with the subject “Delete my BedTyme account”. We complete requests within 30 days and confirm by email.

What is deleted

Your account and sign-in
Your profile and settings
Your course progress, sleep diary and sleep-window history
Your conversations with Ellie, the AI sleep coach
Your messages with your sleep coach

This data is permanently deleted as soon as your account is deleted. It cannot be recovered.

What is kept

Purchase and subscription records are kept by Apple, Google or our payment processor under their own policies and legal obligations. We keep no other personal data after deletion.

Subscriptions: deleting your account does not cancel a subscription. Cancel it in your App Store or Google Play subscription settings.

Questions? See our Privacy Policy or email support@bedtyme.co.